Make sure Headset is "Galaxy Buds+ (989B) Hands-Free AG Audio" as Default Communications Device
Right click "Galaxy Buds+" again > Sound settings > Playback tab Under the Bluetooth Services section make sure all checkboxes are checked > Apply > OK Search > Control Panel > Devices and Printers > right click "Galaxy Buds+" > Properties > select Services tab After several hours, here are the settings I have now that enable me to both playback music from Spotify at high quality and take Zoom calls. Windows 10 has so many different goddamn areas where it manages sound, I had to just keep troubleshooting by making one change in each area at a time and retesting. Wanted to put this up here in case anyone else had this issue - I was able to playback sound fine but unable to use the microphone.
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